Designing a 0-to-1 Digital Channel for a Call-Driven Travel Business
Created the first digital booking channel for a business that had operated exclusively through phone sales.
Intrapreneurial Designer with 12 years of experience
I operate at the intersection of behavioural design, business strategy, and AI velocity. Whether it's a 0-1 product or turning chaos into clarity, I align teams around outcomes and build systems that compound—not just features that ship.
By grounding product decisions in psychology and evidence, I create experiences that reduce friction, build trust, and drive the outcomes that matter to the business. Every interaction is an opportunity to align user motivation with business goals.
I operate at the intersection of design and business strategy. I make sure we're building the right things. That means understanding market dynamics, aligning cross-functional teams around shared outcomes, and making design decisions that compound over time.
Like what you see? I'm always open to conversations about ambitious product challenges, design leadership opportunities, and collaborations that push SaaS forward.